Atlantic Coast Veterinary Conference FAQs

Have a question about the Atlantic Coast Veterinary Conference? Find the answer here! If your question is not listed, please feel free to contact us.


The top priority of dvm360® is ensuring the safety and security of our attendees, staff and operational personnel. We are dedicated to remaining informed about the ongoing COVID-19 pandemic at the global and local levels. As we develop the programming for this activity, dvm360® will follow the guidelines to optimize the health conditions for attendees during the event. Ongoing updates on dvm360® plans related to our events, including education and programming, will be available at Please note that attendance at any public event increases the risk of contracting COVID-19 or other airborne illnesses, and attendees assume all risk associated with attendance. Any attendees who feel ill, regardless of their symptoms, should not attend this event.

Event basics

When and where does ACVC take place?

The 2020 Atlantic Coast Veterinary Conference® (ACVC™) will be converting to a virtual conference along with the Fetch dvm360® Conference in Indianapolis and Fetch dvm360® Conference in San Diego. This virtual conference will be November 10-12, 2020.

I registered for the Atlantic Coast Veterinary Conference® (ACVC™) (October 26-29). How do i transfer my registration to the virtual conference?

At this time, there is no further action necessary. In the coming weeks dvm360® will be sending out a survey link to all attendees who are registered for Fetch dvm360® Conference in Indianapolis or Atlantic Coast Veterinary Conference® (ACVC™) where you will be given the opportunity to request one of 2 options:

  • Option 1: Request a full refund of the registration fee you paid
  • Option 2: Elect to transfer your existing payment to register for the second virtual Fetch dvm360® Conference, and you will be credited for the cost difference in registration fees.

Substitutions of registrants will not be allowed.

Whom should I contact if I have questions?

Phone: (800) 255-6864. Our office is currently closed because of shelter-in-place regulations, so please leave a voice message, and we will return your call before the end of the next business day.


How can I cancel my hotel room reservation?

Registrants who booked housing through other sources or directly with hotels are responsible for canceling their own reservations.

Are you refunding airfare?

Registrants are responsible for canceling their airline tickets. You should contact your carrier directly and follow their guidelines regarding the cancellation of flights. Each airline has its own policies regarding refunds and vouchers for future travel. You will need to work with the carrier directly to determine whether you qualify.

I’m an exhibitor, sponsor, or faculty member. How does this affect me?

Exhibitors, sponsors and faculty members will be receiving communications directly from the dvm360® sales and content teams.


How many hours of CE can I get?

The number of hours you can get will depend on the 2020 agenda. In 2019, a full conference attendance at ACVC let you earn up to 21 hours of continuing education credit.

Is ACVC education RACE-approved?

Yes! All of our conference education in the past has been RACE-approved. Programs are submitted and approved for RACE accreditation in advance of the event. (Quick note: You’ll want to check with your state’s board for the number of hours it approves. Some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.)

Cancellation Policy

What is your cancellation policy?

If you need to cancel your ACVC registration, you may do so for a full refund, less a $50.00 service charge until September 20, 2020. Attendees who register after the deadline date or who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee. No refunds are available for no-shows. Please email your cancellation request to or call us at 800-255-6864.


What if I need special accommodations?

ACVC fully complies with the legal requirements of the ADA and the rules and regulations thereof. If any participant in this educational activity is in need of accommodations, please indicate this on your registration form, and we’ll contact you for any additional information if needed. You can also contact us directly for additional questions about needs.


What is your video and photography policy?

The Atlantic Coast Veterinary Conference reserves the exclusive rights to all recordings or reproductions of the conference and supporting materials. Unauthorized recording, by any means, is expressly prohibited. This includes, but is not limited to, recording of presentations or reproductions of supporting audio/visual materials, exhibits and other supporting continuing education materials.

By attending an ACVC conference, meeting or related activity (“Events”), all participants, attendees, exhibitors, sponsors and guests (“you”) create an agreement between you and ACVC regarding the use and distribution of your image, including but not limited to your name, voice and likeness (“Image”). By attending the Events, you acknowledge and agree that photographs, video, and/or audio recordings may be taken of you and you grant permission to ACVC (and its agents) to utilize, in perpetuity, your Image in any electronic or print distribution, or by other means hereinafter created, both now and in the future, for any lawful purpose as determined by ACVC.