Atlantic Coast Veterinary Conference FAQs

Have a question about the Atlantic Coast Veterinary Conference? Find the answer here! If your question is not listed, please feel free to contact us.

Event basics

When and where does ACVC take place?

The 2020 Atlantic Coast Veterinary Conference® (ACVC™) will be converting to a virtual conference along with the Fetch dvm360® Conference in Indianapolis and Fetch dvm360® Conference in San Diego. This virtual conference will be November 12-14, 2020. To learn more click here.

I registered for Atlantic Coast Veterinary Conference® (ACVC™) (October 26-29, 2020). How do I transfer my registration to the virtual conference?

We have reached out to everyone via phone and email. If you responded, we are actively working on processing your request. If you did not respond, your registration will be transferred to the virtual conference at the original rate paid.

The deadline to request a transfer of your registration or a full refund was Friday October 2, 2020, by 11:59 p.m. ET.

Please Note: You do NOT need to register again for the virtual conference once completing the survey. You will receive a registration confirmation email from CVENT once we have completed the registration transfer for you. If you have not yet received this survey, please email us at

Substitutions of registrants will not be allowed.

Whom should I contact if I have questions?

Phone: (800) 255-6864. Our office is currently closed because of shelter-in-place regulations, so please leave a voice message, and we will return your call before the end of the next business day.


How can I cancel my hotel room reservation?

Registrants who booked housing through other sources or directly with hotels are responsible for canceling their own reservations.

Are you refunding airfare?

Registrants are responsible for canceling their airline tickets. You should contact your carrier directly and follow their guidelines regarding the cancellation of flights. Each airline has its own policies regarding refunds and vouchers for future travel. You will need to work with the carrier directly to determine whether you qualify.


How many hours of CE can I get?

The number of hours you can get will depend on the 2020 agenda. In 2019, a full conference attendance at ACVC let you earn up to 21 hours of continuing education credit.

Is ACVC education RACE-approved?

Yes! All of our conference education in the past has been RACE-approved. Programs are submitted and approved for RACE accreditation in advance of the event. (Quick note: You’ll want to check with your state’s board for the number of hours it approves. Some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.)

Cancellation Policy

What is your cancellation policy?

Please note, we have designed the virtual conference in an environment that allows you to earn CE hours at your schedule and pace. We will not be offering any refunds for registration.


What if I need special accommodations?

ACVC fully complies with the legal requirements of the ADA and the rules and regulations thereof. If any participant in this educational activity is in need of accommodations, please indicate this on your registration form, and we’ll contact you for any additional information if needed. You can also contact us directly for additional questions about needs.


What is your video and photography policy?

The Atlantic Coast Veterinary Conference reserves the exclusive rights to all recordings or reproductions of the conference and supporting materials. Unauthorized recording, by any means, is expressly prohibited. This includes, but is not limited to, recording of presentations or reproductions of supporting audio/visual materials, exhibits and other supporting continuing education materials.

By attending an ACVC conference, meeting or related activity (“Events”), all participants, attendees, exhibitors, sponsors and guests (“you”) create an agreement between you and ACVC regarding the use and distribution of your image, including but not limited to your name, voice and likeness (“Image”). By attending the Events, you acknowledge and agree that photographs, video, and/or audio recordings may be taken of you and you grant permission to ACVC (and its agents) to utilize, in perpetuity, your Image in any electronic or print distribution, or by other means hereinafter created, both now and in the future, for any lawful purpose as determined by ACVC.